TOPIC: Photos disappearing

Desktop, (not the craptop) Not sure what it is but I work around it, to busy to go on chat for you to see. Just wanted to share.

I have another issue with the generated contract. Only happens when opening up more than 1 report at a time, changes the layout, I need to save and reopen to create a properly generated contract.

Oh, I also have list disappear when inserting into the panels.

Please jump on live chat when that happens so Dan or I can see it remotely. It'll help us see what's going on.

Lists are supposed to disappear on the right side of red/black after you select the comments. They'll stay on the left as long as you save template.

You'd have to show me what you mean by the contract as I'm not following you.

I just had this problem with one of my reports. The tabs for the photos are still in the report. I still have the photos in another folder. Is there some way I can get the report to retrieve all of the photos into the report in their proper places?

I would do this, save the current file with a different name.

Close program

Reopen program and click on saved file.

Or go on live support and show the issue and help you resolve the photo problem.

Hi Leon,

This is an issue that was resolved over a year ago in Home Inspector Pro 3. What version are you running? Check under About->About. You'll need to go to Photos->Clear All Photos and then batch again if you're still in HIP 2.

Leon,

First, DON'T close the program if you still have it open from the original time you lost the photos.

Second, are you using the most recent version or a pre-3.0 version? Anything after 3.0 does not have this problem and it must be something different.

Third, go to this thread for the explaination of how to recover the photos. It will only work if you have the program still open from when you first lost the photos.

www.homeinspectorpro.com/index.php?optio...06.msg43666#msg43666

If you've already closed and opened HIP then you'll just have to insert the photos over again as Dom mentioned.