• 888-750-4777
  • This email address is being protected from spambots. You need JavaScript enabled to view it.
Welcome, Guest
Username: Password: Remember me

TOPIC: Photos disappearing

Re: Photos disappearing 12 years 6 months ago #48618

Hi Kyle,

That could be the photo bug where if you click open inspection by mistake rather than save the pics would clear. What version of Home Inspector Pro are you running? This was fixed about 8 months ago in Home Inspector Pro 3.

Please Log in to join the conversation.

Dominic Maricic
Home Inspector Pro Home Inspection Software - CEO

Re: Photos disappearing 12 years 6 months ago #48619

Also,  if you have Windows 7 there might still be a shadow copy of the inspection file with your pics. Let me know if that's what you're running.

Please Log in to join the conversation.

Dominic Maricic
Home Inspector Pro Home Inspection Software - CEO

Re: Photos disappearing 12 years 6 months ago #48620

I am running windows 7 starter, only pushed save report, then exit, saved again for insurance, reopened next day to only some of the photos.

Please Log in to join the conversation.

Re: Photos disappearing 12 years 6 months ago #48623

What version of Home Inspector Pro are you running?

Please Log in to join the conversation.

Dominic Maricic
Home Inspector Pro Home Inspection Software - CEO

Re: Photos disappearing 12 years 6 months ago #48626

2.9.3

Please Log in to join the conversation.

Re: Photos disappearing 12 years 6 months ago #48634

Okay, that could explain the pics then if you'd click on open inspection at some point. Make sure to upgrade to HIP 3 when you can as this has been fixed.

Go to your Client Data folder, right click on the inspection file, click Properties->Previous versions and see if there are any save points from before the pics were lost.

Please Log in to join the conversation.

Dominic Maricic
Home Inspector Pro Home Inspection Software - CEO
Time to create page: 0.209 seconds
© 2004-2024 Home Inspector Pro Inc. All Rights Reserved.