TOPIC: Photos disappearing

Dominic, I have had another problem with pictures, now i am trying to open previous saved file like you mentioned to me in last post. It comes up for me to buy inspection software or load license at that point. How do I use the previous file?

Hi Kyle,

What version of the program are you using now?  Check under About-About.

2.9.3

Did you open the inspection by clicking on Open Inspection within the software, or click and hzf file directly in Windows? The latter could cause this issue. Always open inspections from within the software.

I have problems with pics on numerous occasions, yesterday after editing the pic it disappeared, it showed when in the section of report but not in the photo area. I ended up saving file and then reopening. I then re added the picture, there have been other occasions, but I just try to keep quite, save and then reopen and correct.

Just thought I would share.

Hmm, I've never heard of anything like that. The issue the other were having earlier in this thread were from a version of HIP from early last year and was fixed long ago. But you're using a current version. So the pic is obviously there stored you just can't see it. Which computer is this happening on?