TOPIC: Integrating RecallChek

I'm new... how do I upload a template?

Hi Ralph,

Where are you trying to upload the template to (message boards, cloud, your computer, etc)?

Alright, I found how to enter the template for RecallChek data entry and have run into the bug of only being able to enter 4 items.  Is there a fix coming soon?  Thanks.

Yup, it's already fixed. Just finishing up another feature before the update.

Can you explain what needs to go where in the report so that it displays in the template correctly? I'm not sure what I am doing wrong, but I know I'm doing it wrong 

Sure!

So every 2 rows corresponds to 1 appliance.

Col 1:
First column is the appliance name you're going to send. This is a list of everything RecallChek accepts. For example, Microwave.

Col 2:
The section of the report the appliance is in. For example, Kitchen.

Col 3:
The item within the section above the appliance is in. For example, Microwave.

Basically the 2nd & 3rd drop down are identical to how you insert photos.

Now, the 2nd row is automatically populated.

Following the example above go to the Kitchen->Microwave section of your report. Click Edit Comments. Click the RecallChek button and select Brand. Click Add Another, add the Model. Then if you really want (not needed), add a 3rd comment for the Serial.

Now you have 2 (or 3) new narratives in your section. Select them, move to black. Double click on black and add the model and serial after the RecallChek Model and RecallChek Brand comments. You could insert a list for Brand to make this even faster.

Save template and all this will be saved so in the future you just select those 2 narratives, move to black and add the details.

Now go to the RecallChek Data Collection section and click Update. All the info will auto populate. Then send!