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TOPIC: "Materials" on my reports are always blank.

"Materials" on my reports are always blank. 10 years 1 month ago #59302

So here's what it looks like in HIP 4.



And here's what it looks like in the report:



I'm using the InterNACHI narratives that I bought from the inspector outlet (or whatever it's called)

What am I doing wrong?

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Title: Cincinnati and Dayton Ohio Home Inspections
Site: www.southwestohiohomeinspections.com
Body: Southwest Ohio Home Inspections, performing home inspections in Dayton and Cincinnati, and all surrounding areas.
Keywords: Home Inspection Dayton OH, Home Inspection Cincinnati OH, Home Inspector...

Re: "Materials" on my reports are always blank. 10 years 1 month ago #59303

Hi Shaun,

Sounds like your select panel font (materials) is white! Try changing it under Report Settings->Formatting.

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Dominic Maricic
Home Inspector Pro Home Inspection Software - CEO

Re: "Materials" on my reports are always blank. 10 years 1 month ago #59304

LOL. Well, there you go. That's the second issue I've run into with the InterNACHI narrative template I purchased. We figured out a couple of weeks ago that a font selection in the template was causing my reports to not generate into a .PDF. I didn't change a single thing with the template after I installed it, I'm surprised.

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Title: Cincinnati and Dayton Ohio Home Inspections
Site: www.southwestohiohomeinspections.com
Body: Southwest Ohio Home Inspections, performing home inspections in Dayton and Cincinnati, and all surrounding areas.
Keywords: Home Inspection Dayton OH, Home Inspection Cincinnati OH, Home Inspector...

Re: "Materials" on my reports are always blank. 10 years 1 month ago #59305

I'll let Kenton know over at InterNACHI so he can update his template!

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Dominic Maricic
Home Inspector Pro Home Inspection Software - CEO

Re: "Materials" on my reports are always blank. 10 years 1 month ago #59306

I should add that you were 100% correct, the font was white. Man, that's a bit aggravating. I paid a lot of money for the template, mostly because at the time I was transitioning from ReportHost to HIP, and thought I'd buy the InterNACHI narratives to save me some time, and I didn't have time to go through all of the templates that have been posted here.

Thanks again for your help Dominic.

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Title: Cincinnati and Dayton Ohio Home Inspections
Site: www.southwestohiohomeinspections.com
Body: Southwest Ohio Home Inspections, performing home inspections in Dayton and Cincinnati, and all surrounding areas.
Keywords: Home Inspection Dayton OH, Home Inspection Cincinnati OH, Home Inspector...

Re: "Materials" on my reports are always blank. 10 years 1 month ago #59308

No problem. My rule of thumb is that if it takes you more than 10 minutes to figure out, just ask us :)

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Dominic Maricic
Home Inspector Pro Home Inspection Software - CEO
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