TOPIC: An unknown error occurred

Help!  I am trying to send up a template to the cloud and I keep getting the prompt "An unknown error has occurred, try again".  I get this when I try and upload my normal template.  I have uploaded other templates, just not the one I need.  Any help?

Try double checking your username and password under Internet ->HIP Login. Then exit HIP and go back in. Sounds like you're just having an issue connecting.

I did that and get the same error.  I uploaded several templates just fine.  It seems to be the ones I have edited that give me the error. 

Hmm, are you uploading from Mac or Windows? What version of HIP do you have (check under About->About)?

I am using a Mac and just updated to the latest version of HIP. 

Call into support, we'll have to see it to figure out exactly what's going on.