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TOPIC: HIP Mobile

HIP Mobile 11 years 8 months ago #52734

I need help with HIP mobile. I purchased HIP mobile yesterday and downloaded the app, but now I cannot log in, It is not accepting my password.

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Re: HIP Mobile 11 years 8 months ago #52735

Hi Arthur,

Make sure you are using the exact same username and password that you used to log into this site. Be careful when entering it as it can be harder on a phone to enter the password correctly!

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Dominic Maricic
Home Inspector Pro Home Inspection Software - CEO

Re: HIP Mobile 11 years 8 months ago #52736

Thanks Dom,
    I am on now, but where it says download template from the cloud, It says No templates found. How do I download templates.

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Re: HIP Mobile 11 years 8 months ago #52737

Go to the desktop sync tab at top on the right and select one to upload to the cloud first.
Once you have done that you can go to the phone and click on refresh and should see a list of templates you uploaded into the phone.
Yes click that little right side arrow.

Now hit download when it is showing.
After that you can go to manage and pick the available template you wish to use assuming you have more than one and create a inspection name.
hit create inspection.
At bottom hit open in the inspection  then have fun.

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Re: HIP Mobile 11 years 8 months ago #52738

What Bob said :D Karma for Bob!

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Dominic Maricic
Home Inspector Pro Home Inspection Software - CEO

Re: HIP Mobile 11 years 8 months ago #52739

Thanks Bob, Dom,
      But I am afraid I am not very good at this. I signed up for the 3 month HIP cloud, but I don't know how to
get it to work on my laptop. I want to upload my templates from my HIP on my windows laptop to my HIP mobile
on my Ipad. I'm confused.

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