TOPIC: Password changes with PayFuse

Dominic, correct me if I am wrong, but I had to change my password to Payfuse due to a locked account and the password I thought that I had had did not work.  So, I changed my password and everything was fine until a client tried to enter a payment through the website and it did not work.  I then took their information and was going to manually enter it into PayFuse.  When I wen to log into PayFuse with my new password, I recieved a message that my account was locked out and tech support said because it was a bad password.  They unlocked my account and I was then able to log into the PayFuse website with the password that I had (changed one) and process the transaction.  So, I believe that what had happened is that the password is tied to the interface on the website and the client probably tried the transaction a few times which automatically locked my account because the interface did not have my new password.  If this is true, then I guess we have to notify you when a password has changed and the code will then have to be reloaded onto our webpages.  This will become an issue when the passwords are forced to be changed every now and then.  So, what do we do?

Hi Robert,

Because you were one o the first to sign up you probably didn't get the detailed email we sen out now. whenever you change your password, log in here, click on Account Information on your homepage, click on credit Card Processing and update your password. Then your site will automatically update.

Dominic