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TOPIC: why the IP address in the authorization form?

why the IP address in the authorization form? 10 years 5 months ago #49059

Twice now, I've had a client call and ask why I need their IP address for their electronic signature on the authorization? I tell them it's automatic, and it won't hurt anything, that it prevents scams and hackers from getting to the server. I have know idea if this is an accurate explanation, but it sounded good as I was saying it. Should I be telling them something else? I think they are concerned that they are somehow opening themselves up to spam, junk, or hackers.

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Always tell the truth, do what you promise, and do it righter than right..always
Title: Inspection Connection
URL: www.charleston-home-inspector.com
Body: Performing Home Inspections in all of WV: Charleston, Huntington, Teays, Hurricane, and surrounding areas
Keywords: Charleston Home Inspector, St...

Re: why the IP address in the authorization form? 10 years 5 months ago #49060

It helps make the electronic signature more legitimate and harder for them to contest later. ALL websites can read people's IP address no matter what, you're just showing theirs. Tell them to go to Whatismyip.com and they can see it all day long. This is to protect you as it shows you went that extra step to verify who they are.

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Dominic Maricic
Home Inspector Pro Home Inspection Software - CEO

Re: why the IP address in the authorization form? 10 years 5 months ago #49062

okay, thanks Dom. I will explain it that way next time. Oh, and BTW, thanks for getting my SOP page fixed. I made some adjustments, and it's now on my toolbar.

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Always tell the truth, do what you promise, and do it righter than right..always
Title: Inspection Connection
URL: www.charleston-home-inspector.com
Body: Performing Home Inspections in all of WV: Charleston, Huntington, Teays, Hurricane, and surrounding areas
Keywords: Charleston Home Inspector, St...

Re: why the IP address in the authorization form? 10 years 5 months ago #49064

Great! Glad to hear the fix worked. Darn overzealous server security!

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Dominic Maricic
Home Inspector Pro Home Inspection Software - CEO

Re: why the IP address in the authorization form? 10 years 5 months ago #49066

Yeah, but that's better than getting hacked, and is probably easier for you to fix.

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Always tell the truth, do what you promise, and do it righter than right..always
Title: Inspection Connection
URL: www.charleston-home-inspector.com
Body: Performing Home Inspections in all of WV: Charleston, Huntington, Teays, Hurricane, and surrounding areas
Keywords: Charleston Home Inspector, St...

Re: why the IP address in the authorization form? 10 years 5 months ago #49069

Very much so!

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Dominic Maricic
Home Inspector Pro Home Inspection Software - CEO
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