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TOPIC: Program error?

Program error? 15 years 3 months ago #20307

Hi.. everyone..
I just bought HIP and testing now.
I have problems using the software.
Please see attached PDF files.
One  is indicated unexpected letter.
The other  is changing option screen.
I tried change seperater - circle area - to Line. But no change was made even saving template, saving HZF and after reset selection. That two items were never change.

I'm feeling that the saved data was lost when reopen several times.

I have to go out my inspection.
Any solution, thanks.
Attachments:

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Last Edit: by Kyu Hwang Chung.

Re: Program error? 15 years 3 months ago #20342

Kyu, if  you make the change under Report Settings-Options you need to click Reset Panels to affect the entire template. If you click Save Template it will affect the open inspection and all future inspections. It will not affect previous inspections you've done. You'd have to open the previous inspection and change it.

If you're changing it within a panel after clicking Edit Comments it only affects that one panel. You'd need to change it in each panel if you were doing it this way manually. This also allows you to have a few that deviate from the others if you wish.

Let me know if this makes sense and works for you.

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Dominic Maricic
Home Inspector Pro Home Inspection Software - CEO

Re: Program error? 15 years 3 months ago #20422

I did, But not change that 2 items.

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Re: Program error? 15 years 3 months ago #20426

Kyu,

Sorry about that, I missed the pdf's.

The first image with the , CA is from the Client Information page. Right now you have no client information input, you just have the state so that's all that shows. Add a fake address ad you'll see what it looks like.

When you change comma to line then click on Reset next to it, it will affect all your panels. The listing itself in the option panel goes back to the default comma each time but the template itself is changed. I'll update that for our next version. That is a brand new feature and it should reflect the default in the listing.

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Dominic Maricic
Home Inspector Pro Home Inspection Software - CEO

Re: Program error? 15 years 3 months ago #20439

I see.  Thanks for your kindly responce.

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