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TOPIC: Templates and files not opening after transfer to new computer

Templates and files not opening after transfer to new computer 8 years 3 weeks ago #63301

My hard drive died, but luckily I had all my templates on my windows tablet as well.  After getting a new hard drive I transferred over the whole file to the new computer, but nothing is showing up when I try to open a template.  The template files are there but the descriptions are blank in HIP.  I tried to open an old .hzf file but nothing came up.  I tried both Program Files and Program Files (x86) as locations for the folder, but I can't figure this out.  I've rebooted the computer and even re-copied the HIP folder from the tablet - same results.  The only screen that comes up is the client info page. My company info and client list show up when I click on them, but none of the templates do.  Any thoughts or help?

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Cleveland-Home-Inspector
URL:  www.cleveland-home-inspector.com
Description:  Cutting Edge Home Inspection: Providing home inspections for the greater Cleveland area including Euclid, Mentor, Parma, Solon, Aurora, and Twinsburg.
Mentor-Home-Inspector
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Last Edit: by Paddy Mulloy.

Re: Templates and files not opening after transfer to new computer 8 years 2 weeks ago #63302

Have you tried to download the HIP program directly from HIP to the new computer, then transfer the files into the folders of the just downloaded program? Just a thought.

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Re: Templates and files not opening after transfer to new computer 8 years 2 weeks ago #63303

YES!  That seemed to do the trick, Steve.  It's funny but I woke up thinking of re-installing and then I saw your post and knew that was the way to go.  I'm glad I was able to find my license file in my old emails - it was from a couple of years ago.  I have to head out to an inspection, but I hope this will work when I get back to finish the report.  I'll keep you updated. 

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Cleveland-Home-Inspector
URL:  www.cleveland-home-inspector.com
Description:  Cutting Edge Home Inspection: Providing home inspections for the greater Cleveland area including Euclid, Mentor, Parma, Solon, Aurora, and Twinsburg.
Mentor-Home-Inspector
URL: ...
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