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TOPIC: Documents not rendering in report

Documents not rendering in report 9 years 3 months ago #61573

I was tweaking some of my documents in my template (font, sizing, etc.), and now they aren't showing up in the report. I've went back into documents, and made sure they are included in each corresponding section, and the check box is checked, to include them on the same page as the section. What have I done wrong?

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Re: Documents not rendering in report 9 years 3 months ago #61575

restart the program and see what happens.

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Re: Documents not rendering in report 9 years 3 months ago #61576

Restarted, and still not showing up. I don't understand why, all options are the same as they have always been. Hopefully Dom will chime in, I have two reports that will go out tomorrow evening, that these documents need to be in.

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Re: Documents not rendering in report 9 years 3 months ago #61578

Try unchecking them, then recheck them. This happens to me all the time. I'll switch from one general description to another (i.e. Masonry chimney to a Pre-fabricated chimney, or a Raised foundation to a Slab foundation). Then every thing seems to play nice.

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Re: Documents not rendering in report 9 years 3 months ago #61580

Finally figured it out...the report will not display the font "Helvetica", "Arial" renders fine. How crazy! What font do you guys use?

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Re: Documents not rendering in report 9 years 3 months ago #61582

Helvitca won't work, not will any of the arabic fonts. Other than that you should be fine. The most popular I see is Calibri.

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Dominic Maricic
Home Inspector Pro Home Inspection Software - CEO
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