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TOPIC: HIP Mobile locking up during the zipping of files and not uploading to the cloud

Re: HIP Mobile locking up during the zipping of files and not uploading to the cloud 10 years 6 months ago #57927

Get an iPad, they don't have all the lockup and file issue the androids seem to have...  I have had them both and the iPad, IMVHO works better for applications like this..

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Last Edit: by Scott Patterson.

Re: HIP Mobile locking up during the zipping of files and not uploading to the cloud 10 years 6 months ago #57932

Yup, I've never seen the issue on an iPad. It seems to have a better internal mechanism for tracking dropped packets and automatically retrying them. On Android it just craps out and you have to resend the file. So on Android we're constantly trying to improving methods to track when the packets are lost to retry the send. On iOS, it just works!

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Dominic Maricic
Home Inspector Pro Home Inspection Software - CEO

Re: HIP Mobile locking up during the zipping of files and not uploading to the cloud 10 years 5 months ago #57976

I rarely have the issue now that I have a dedicated hotspot. It occurred frequently when using the hotspot on my cell phone.

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Virginia Beach Home Inspector

Re: HIP Mobile locking up during the zipping of files and not uploading to the cloud 10 years 5 months ago #58034

Yup, it's totally related to bad uploads. Hotspots will be better than a normal cell, but wifi is still best.

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Dominic Maricic
Home Inspector Pro Home Inspection Software - CEO

Re: HIP Mobile locking up during the zipping of files and not uploading to the cloud 10 years 5 months ago #58062

This post helped alot as I've been getting nailed with this issue the last 4 days plenty .
Came here and noted the title right off..
The fix is working great ...
I'm back to using my samsung android phone and my assistant Rahel runs the Sammy tab 2 10.1"
we use the custom template I've made and stay lockstep throughout the inspection.
I only take shots of actual issues now.

We upload the files to the cloud after the inspection , Stefanie downloads em back in the
office and merges the two , proof reads and inserts arrows where they are needed in edit
and fires em off to ISN network .

Meanwhile Me n Rachel are running to the next inspection....
We do run into the lock up and it's frustrating but hopefully we can use this ES explorer
to alleviate and try again ..

I tether my Note 3 to the camera for wifi during an upload, the tablet has it's own 4g LTE
dedicated connection.

 

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Re: HIP Mobile locking up during the zipping of files and not uploading to the cloud 10 years 5 months ago #58071

Unfortunately the Note 3 is still using LTE which is cellular so the upload quality stinks. A real wifi would eliminate the problem but I realize it isn't always practical. We're trying to work around this.

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Dominic Maricic
Home Inspector Pro Home Inspection Software - CEO
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