TOPIC: HELP ASAP

My reports are not sending.... I do the report, it says it's sent and I do not get the notification from my email that it is sent. Clients are not getting it. I sent one to myself and it didnt get through. There is no internet issues. I can email back and forth to clients, I am getting other emails but reports are not going through. I have had to send the last two reports by sending them my saved PDF. I dont get notification that they are opened or not.  Please let me know whats going on.  Thanks.

Gary, this isn't the place for urgent help. Live Help, tickets or calls are. Our servers having been under an attack from Chinese hackers from last night which has been slowing things down. We've put in place a lot of security filters last night to block them out and are working on unwinding them right now. For the time being email your PDF's out directly while we get this back up (should be in the next hour or so).

Okay thanks, I didnt really know about the ticket thing, Now I will for next time.

No problemo! Click Help Desk for tickets. You should be good to go now by the way (assuming you haven't tried again already).