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TOPIC: Font issue

Re: Font issue 10 years 11 months ago #55720

yep ,, that is what I can figure ,,, there is a problem with the system font arial mt and times ,, they are to many duplicates so the system is making substitutions ...

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Re: Font issue 10 years 11 months ago #55723

If you have another machine you can go to C:\Windows\Fonts folder and copy the fonts into your system. I'm assuming that the other fonts are working fine?

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Dominic Maricic
Home Inspector Pro Home Inspection Software - CEO

Re: Font issue 10 years 11 months ago #55732

ok I now have everything working good ,, but , I don't know what the real fix would be in the future if this happens again, this is a rare thing so I would not could on it , but just to let everyone know this is what I found out from looking into this ,,, after figuring out that t here was a font issue I copied good font from another computer but still no fix , I tried everything possible is distiller and prefilight in acrobate ,,, here is the issue bottom line that was found and I did not find the solution, in checking if there were font duplicates I found that the fonts in question were duplicated several time when viewed in the acrobate edit settings but notduplicated in the folder located , when I checked my other computer at the office I found no duplicates in the edit setting , so after research on line this is the problem , the duplicate listings caused unwanted substitutions,,, all of the font were ok and showed up fine in all other doc , I am stumped this only show up when generating a pdf I HIP , maybe just a coincidence , in conclusion I just backed up what I needed and just did a fresh install of everthing and everthing is ok now and no duplicates are listed ,,, ?  I was quicker to do that then waste more time trying to find the problem or problems...

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Last Edit: by les jansson.

Re: Font issue 10 years 11 months ago #55736

I'm glad you got it working. That's really odd that you ended up with so many duplicate fonts in Windows though!

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Dominic Maricic
Home Inspector Pro Home Inspection Software - CEO

Re: Font issue 10 years 11 months ago #55737

yes it was strange ,, I deleted at the duplicates and even deleted the font cache so it could rebuild and still the duplicate were still listed in the distiller edit menu even thro they weren't there ,,, who know why at this point ,,,,, just a fluke thing I guess

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