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TOPIC: Error Downloading Template

Error Downloading Template 11 years 3 months ago #54601

I synced my I Pad Mini and started a new inspection. When I switch to the tab "Inspect" on the bottom I get this message.

Error Downloading template. Please
make sure you're using Home
Inspector Pro 3.4.5 or above.


I have the latest version of HIP.

Am I missing something?

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Re: Error Downloading Template 11 years 3 months ago #54602

Hi Aaron, are you on Mac or Windows? The latest Mac is 3.4.5, the latest Windows is 3.5 (3.6 for beta testers).

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Dominic Maricic
Home Inspector Pro Home Inspection Software - CEO

Re: Error Downloading Template 11 years 3 months ago #54603

I am on Mac


On my the App store is says it is 3.4.7 that I downloaded.

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Last Edit: by Aaron Bye.

Re: Error Downloading Template 11 years 3 months ago #54604

HIP (desktop version) isn't on App Store so I'm not sure what you're looking at. Get www.homeinspectorpro.com/dmdocuments/Hom...rPro-3_4_4-64bit.dmg

You may just need to upload the template again if you uploaded it before updating HIP.

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Dominic Maricic
Home Inspector Pro Home Inspection Software - CEO

Re: Error Downloading Template 11 years 3 months ago #54606


"Here was my post before I tried digging more into my computer"
The desktop version is working well the issue is on the Ipad Mini.

I installed HIP about 2 weeks ago on my Macbook Pro and my IPad Mini I downloaded HIP this morning.


I looked at my computer and indeed it was on there that I had put it on my computer and that was 3.4.4

My initial thought was the Mini was the problem but it was my laptop/desktop was not the latest like I had thought.

Thank you very much for such prompt help.
Aaron

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Re: Error Downloading Template 11 years 3 months ago #54611

No problem, glad to help!

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Dominic Maricic
Home Inspector Pro Home Inspection Software - CEO
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