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TOPIC: Realtor and client viewing reports

Realtor and client viewing reports 12 years 6 months ago #48254

I'm thinking about using the ISN option for doing my reports. It looks like once the client logs in to retrieve the report, they are able to see the other reports that are there!?!?!? Is this the way it is?

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Re: Realtor and client viewing reports 12 years 6 months ago #48258

Has this happened to you? It should only let them see their report. Go to the help desk and submit a ticket.

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<b>Title:</b> Orland Park Home Inspector
www.OrlandParkHomeInspections.com
<b>Des:</b> Orland Park Home inspector performs home inspections in Orland Park, Tinley Park, New Lenox, Frankfort, & Palos Heights. 708-535-6057, 708-612-6679
<b>UPath:</b>...

Re: Realtor and client viewing reports 12 years 6 months ago #48259

No it hasn't happened. I was going through the demo and thats what it seemed like to me. Do you use this? How has it worked for you so far?

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Re: Realtor and client viewing reports 12 years 6 months ago #48261

I do not use it. But I know that Dominic is very proactive with his programming. I can't imagine that it would allow others to see reports they should not see. Why don't you try a live test. Upload a few sample reports, and follow the procedure to notify the client but use your email for the notification and see if you can view both reports or only the report you have given permission to be viewed.

I am sure Dom or Dan will post here and explain the process and answer your questions.

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<b>Title:</b> Orland Park Home Inspector
www.OrlandParkHomeInspections.com
<b>Des:</b> Orland Park Home inspector performs home inspections in Orland Park, Tinley Park, New Lenox, Frankfort, & Palos Heights. 708-535-6057, 708-612-6679
<b>UPath:</b>...

Re: Realtor and client viewing reports 12 years 6 months ago #48296

No, they only can see their own reports. Agents can see all reports done for them. The same carries for HIP or ISN.

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Dominic Maricic
Home Inspector Pro Home Inspection Software - CEO

Re: Realtor and client viewing reports 11 years 3 months ago #54527

  • Jason Horn
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I know that an email notification is sent when the report is open, but is there a web based portal where we can see what reports have been opened and which ones are pending?

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