TOPIC: C/C discussion

I am all set up for credit cards.

If I am on site is the best way to do a credit card transaction is righting the card numbers/expiration date and security code and then doing the transaction at home.

I don't understand the phone/internet process at this time.

I have not received any training. (Dom has helped set up as he always does)

David,

If you're on site you can

A. Write down all the info and enter it when you get home.
B. If you have an internet enable phone, go to the site I sent you in the email (make sure to bookmark it). Then you can enter the data on site.
C. There's also a number you can call and process it via a live operator but I think it's like $1.50 a call (not worth it).
D. Get one of the carbon card swipers from staples or someplace else, insert the metal plate the bank sent you and swipe away, then enter the data at home.

Man I cant find those swipers.  I've looked at all the business supply stores around here.  I tried to buy one on eBay but the plate didn't fit it.

Call first national and ask them if there's a particular brand you need. My understanding is that they were universal.

That's what I thought too.  I'll try calling them and find out.

Something I found out today. By default your accounts are NOT set up to accept AMEX cards. AMEX charges $5.95 a month no matter what service you're using (in other words this isn't a charge from the bank we're using). Because of this it's off unless you call Jay and request to take it. If you do, let me know. I'm going to remove it as an option from the drop down list so it doesn't confuse your customers. It also has a higher process rate around 2.95% + .35 to Amex.