TOPIC: Cant Get Upgrade to Create PDF For Mac

I am not sure what is happening but my Mac does not create a pdf. I have been emailing it to another machine without the upgraded version on HIP and sending it from there, but thats getting old.

Anyone know how I can fix this glitch?

Are you getting an error message of any sort? What version of Mac and what version of HIP are you running?

OS X 10.7.4 and HIP 3

It says  "It can not be opened. It may be damaged or use a file format that Preview doesn?t recognize."

Install Adobe Reader on the computer and see if it will open. Also, try removing your logo under Report Settings->Company Logo. You may have a corrupt image or an image in CMYK format there causing an issue.

Tried both and neither worked.

I am using a mac to create the inspection, then I do the inspection on a slate, then back to Mac for the final product. This never happened before I did the last upgrade. Maybe that will help.